Trust & Safety Center
Your safety is our priority. Explore our policies and safeguards.
Welcome to the TekkAnimate AI Trust & Safety Center. This hub brings together all of our safety policies, security practices, and community standards in one place. We are committed to providing a secure, respectful, and creative environment for all users.
AI Safety Policy
Our principles for responsible AI development and deployment.
Content Moderation Policy
How we scan and block prohibited content before generation.
Community Guidelines
Standards of behavior for all TekkAnimate AI users.
Security Page
The technical safeguards protecting your data and account.
Privacy Policy
How we collect, use, and protect your personal information.
Terms of Service
The rules and conditions for using TekkAnimate AI.
Refund Policy
Refund eligibility for credits, subscriptions, and failed generations.
Cookie Policy
How and why we use cookies on our website.
DMCA Copyright Policy
How to report and respond to copyright infringement.
Our Commitment
TekkAnimate AI is built on a foundation of trust. We invest in multiple layers of protection to keep your account, data, and creative work safe:
- Content Moderation: Every prompt is scanned before generation to block prohibited content and public-figure impersonation
- Data Isolation: Row-level security ensures you can only access your own projects, media, and credits
- Payment Security: Server-side pricing, idempotent webhooks, and JWT signature verification on every transaction
- Credit Integrity: All credit operations run server-side only — balances cannot be manipulated from the client
- Abuse Prevention: Free-trial eligibility tracked by normalized email to prevent repeat-claim abuse
- Account Protection: Email-verified login and 7-day soft-delete with restore
Report a Concern
If you encounter content that violates our policies, suspect fraudulent activity, or have a security concern, please visit our Contact page. We investigate all reports promptly and take appropriate action.
Emergency Safety
If you believe someone is in immediate danger, contact your local emergency services first, then report the issue to us. Our team monitors reports during business hours and responds to critical safety issues as a priority.